TERMS AND CONDITIONS

We offer a variety of convenient methods for you to place your order with us. All are fast and easy for you, and will be attended to by our staff in the same professional manner.

How to order

By Email

Simply address an order to info@hebmetalmesh.com and one of our specialists will get your order moving. Please be sure to include your telephone number so we can contact you with any questions.

Online

Use the “shopping cart” at hebmetalmesh.com and your order is in our hands immediately. It’s easy to use and can be done at any time of the day. Our site offers secure payment processing, and will also be reviewed by one of our technical specialists.

How to Payment

Paypal

This is the easiest and fastest way to purchase your goods. We accept Paypal. Paypal is safty payment at the world, we accept it.

Bank transfer

Another fast way to place an order is using directly Bank wire transfer. Our sales associates will Email you back with the exact amount of the check to have ready.
Bank Wire transfer is traditional, commonly used payment terms in the international trade. in here , you can:
Contract support;
50% deposit to open order, rest before shipping;
Earn up to 3x point when you use bank wire transfer

Shipping Methods

Varies, default use express with door to door.
We work with a wide variety of freight carriers so we can get you what you need when you need it. When you place your order, let us know when you need it and we will select the best delivery method.
Freight Charges:
The customer is responsible for freight charges. If you ask us, we will confirm a freight charge before the order ships. This way you can make an educated decision about the form of shipment.

Money Back Policy

One of the following situation, we accept return goods and money back:
1. Received not ordered;
2. Received damaged item

Refund process

When you datermine to start refund, you need contact HEBMETALMESH info@hebmetalmesh.com to submit the reason and clearly proof: includes order No, Photo of received goods, Photo of damaged part.
We accept:

Ship back item with nagotiatory way, customer no fee.
Times – 30 days money back after shipping back.
Product condition – Return goods need packing, do not affect sales
Method of refund – Money returned by the original route.
Charge – 0 chrage of customers inlcude freight.
Refund contact infoinfo@hebmetalmesh.com

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